Privacy Policy
Effective Date: 25th January, 2025
At Barks & Pals - Dog Walking and Pet Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our dog walking and house sitting services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
Your name, email address, phone number, home address, and pet details when you contact us or book a service. - Usage Information:
Data such as your IP address, browser type, and pages visited. This is collected automatically via cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to enquiries or service bookings
- Schedule and confirm pet care services
- Maintain client and pet records
- Send service related messages or updates
- Improve our website and customer experience
We do not sell or rent your personal information to third parties.
3. How Information Is Collected
Information is collected when you:
- Submit a contact or booking form on our website
- Communicate with us via email, phone, or social media
- Browse our website (via cookies and analytics tools)
4. Cookies and Tracking Tools
Our website uses cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings at any time.
5. Third Party Services
We may use third-party tools (such as website hosting and analytics) to operate our website. These services only access the data needed to perform their function and must keep your information confidential.
6. How We Protect Your Data
We take appropriate measures to keep your data secure, including secure hosting and limiting access to authorised personnel only.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for communications
To make a request, contact us using the information below.
8. Links to Other Websites
Our website may contain links to other websites (e.g., social media). We are not responsible for the content or privacy practices of these external sites.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact:
Barks & Pals - Dog Walking and Pet Services
📧 Email: [email protected]
📞 Phone: 07934455603
📍 Location: Based in Sudbury, Suffolk, United Kingdom